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Cancellation and Refund Policy

Last updated 9 October 2026

The short version

Free trial

Trying BossHours is free. Nothing is charged during the trial, and if you do not subscribe, nothing is charged afterwards.

Cancelling

You can cancel your subscription at any time by emailing support@bosshours.com from the address on your account. Cancelling stops the next charge. You keep full access until the end of the period you have already paid for, and you can export your data before then.

Refunds

Monthly payments are not refunded for partly used months, unless the law where you are says we must. Your access simply runs to the end of the month you paid for.

Setup fee. If you cancel within 14 days of paying and we have not yet started setting up your account, we refund the setup fee in full. Once setup work has started, the setup fee is not refundable.

Mistakes. If you were charged twice, charged after you cancelled, or charged the wrong amount, tell us within 60 days and we refund the difference in full.

Refunds go back to the card or bank account you paid with, usually within 5 to 10 business days.

Contact us

BossHours, LLC, Cape Canaveral, Florida.
Email support@bosshours.com. We answer within one business day.

See also the Terms and Privacy pages.  Back to BossHours